All WMG2017 Pit Crew Volunteers can log in to the Volunteer Portal via the link below:


What is World Masters Games 2017?

World Masters Games 2017 is the biggest multi-sport event on earth, with more athletes than the Olympics. It is held every four years, with Auckland hosting the 9th edition of the event in 2017.

25,000 athletes will compete across 28 different sports and 45 different venues throughout Auckland and Waikato. Whether playing to stay fit, to have fun or quite simply to win, it is the event of a lifetime.


When are the World Masters Games 2017?

The Games run over 10 days from April 21 – 30, 2017


Where do you need volunteers?

World Masters Games 2017 needs volunteers in both Auckland and Waikato.

Volunteers in Auckland will be based in venues right across the city, while volunteers in Waikato will be based at Cambridge’s Avantidome, or Lake Karapiro. You see a full list of the venues here

How many volunteers are needed?

We are seeking up to 4,000 volunteers to help ensure World Masters Games 2017 is a success.


What attributes are you looking for in World Masters Games 2017 Volunteers?

We are looking for volunteers who:

  • Have a positive attitude
  • Have an ability to work well in a team environment and ‘go the extra mile’
  • Are approachable and friendly
  • Will be an outstanding ambassador for World Masters Games 2017


What are the minimum requirements for World Masters Games 2017 Volunteers?

There are a number of minimum requirements and commitments that all World Masters Games 2017 Volunteers must meet:

  • Be at least 17 years of age (as at December 31 2016)
  • Be available for a minimum of four volunteer shifts during the Games period (April 21 – 30, 2017)
  • Be available to attend an in-person interview (held in Auckland and Waikato in 2016)
  • Be available to attend training (March / April 2017) and collect your uniform and accreditation pass (April 2017)
  • Consent to and successfully undertake NZ Police Vetting
  • Agree to World Masters Games 2017 Volunteer terms and conditions
  • Ability to cover you own travel and accommodation costs


What is the process to become a World Masters Games 2017 Volunteer?

There are a number of steps in the volunteer journey, which begins with online application.

**please note, some volunteer roles (such as Technical Volunteers) may be except from the interview stage as they will be endorsed by their sporting organisation.



How do I apply to be a World Masters Games 2017 Volunteer?

Volunteer applications are now closed.


What happens to the information I provide in my volunteer application?

All information you provide in your volunteer application is kept confidential.

Your information will be reviewed and  assessed by the World Masters Games 2017 Volunteers Team, and personal details will only be passed on to external parties if you provide permission for us to do so (an option to provide permission for this occurs towards the end of the application process).



There are four different volunteer categories:

The World Masters Games 2017 Volunteer roles are split into four categories - each is quite distinctive and you should apply for the category most suitable to your skills and experience. The four volunteer categories are outlined below:


Volunteer Category




Technical Delegate with extensive experience in, and responsibility for, delivering their chosen sport. Technical Delegates are appointed directly by their sport and this category is not open to the general public for volunteer applications. Please consult with your chosen sport for further information regarding a Technical Volunteer nomination.

All Technical Delegates have been assigned to each sport and this role is now CLOSED. 



All referees and umpires, as well as those who assist with the delivery of each sport (such as marshals, assisting at aid stations, equipment set up).

All Sport Volunteer roles are full. Applications have closed.



Assisting with all aspects of the delivery of the Games – such as transport, ceremonies, workforce, marketing, commercial, accreditation and registration.

All Games Volunteer roles are full. Applications have closed.



Qualified First Aiders are required at each Games venue. Relevant equipment will be provided at each venue to Volunteers who are able to fulfill this role. 

All Medical Volunteer roles are full. Applications have closed.


If you have any queries in regards to which category you should apply for, please contact us on volunteers@wmg2017.co.nz or 0800 777 463. 


How will I find out if I have a volunteer role?

Volunteer role offers have been distributed via email.



What are the benefits of being a World Masters Games 2017 Volunteer?

There are many benefits of being a volunteer for the largest multi-sport event in the world! To name a few…. new friendships, work experience, the chance to play an integral role in the delivery of the Games, contribute to your chosen sport, working in a team and showcasing the best that Auckland and Waikato have to the world.

Most of all, it is your chance to help the 25,000 athletes achieve their goals – whether this be a gold medal, achieving a personal best or just simply taking part with friends.

Tangible benefits also include:

  • World Masters Games 2017 Volunteer uniform
  • Meal and refreshments at each shift
  • Training
  • Invitation to a ‘Volunteer Thank You’ Event at the conclusion of the Games
  • Access to free public transport to get to/from your shifts (on Auckland Transport buses and trains)


Do World Masters Games 2017 Volunteers receive free tickets?

World Masters Games 2017 is a free event; there is no ticketed entry to any of the venues on days of competition.



What is the Volunteer Portal?

The Volunteer Portal is your online information hub for the World Masters Games 2017 Volunteer Programme. This is where your application information is stored, and along the journey, information relating to your volunteer role, schedule, training and Games-time experience will be available.


How do I login to my Volunteer Portal?

If you have confirmed your volunteer role offer, you can login here


How do I update my personal information?

You can update your personal information at any stage by logging in to your Volunteer Portal. You will not be able to alter your application information after your volunteer application has been processed.


I’ve forgotten my username or password, what should I do?

Contact the World Masters Games 2017 Volunteers Team on volunteers@wmg2017.co.nz or 0800 777 463 and we can re-set your username or password.


My situation has changed and I can no longer volunteer, what should I do?

Please contact the World Masters Games 2017 Volunteers Team at volunteers@wmg2017.co.nz  or 0800 777 463 and we can withdraw your application.



Which sports are included in World Masters Games 2017?

There are 28 sports and 45 disciplines in the official programme of World Masters Games 2017.

They are: Archery, Athletics, Badminton, Baseball, Basketball, Canoe, Cycling, Football, Golf, Hockey, Lawn bowls, Netball, Orienteering, Rowing, Rugby, Sailing, Shooting, Softball, Squash, Surf Life Saving, Swimming, Table tennis, Tennis, Touch, Triathlon, Volleyball, Water Polo, and Weightlifting.

All sports competitions are run to international federation rules and guidelines. Many sports offer different grades of competition from competitive to social. This presents participants of all abilities the opportunity to compete against athletes of similar capability.

Each sport offer men’s and women’s competitions except Baseball, which is men’s only. As is customary, two sports – Weightlifting and Orienteering – will hold their annual World Masters Championships at World Masters Games 2017.

You can see full details of all sports here


Can I be a Non-Playing Official or Supporter and volunteer at World Masters Games 2017?

Yes, you can.

However, you need to ensure that the sport you are a Non-Playing Official or Supporter in allows enough time for you to also fulfil the minimum volunteer requirements.  It is each volunteer’s responsibility to ensure their schedule allows for both commitments before applying to volunteer.

You must also be able to fulfil the minimum commitment for volunteers, which are outlined above.


What is the competition schedule?

You can view the full sport schedule here  


Which venues are being used?

There are 45 venues across Auckland and Waikato used for the 28 different sports.

You can view a specific venue map for each sport here.

Summarised below are all 45 venues, and the sports that will be played at each. You will notice some venues will host multiple sports.

The 45 venues are split into ‘clusters’ - a cluster is a group of venues based on their geographic location. Some of our volunteer roles (such as Games Crew) will cover a cluster of venues. If relevant to your role, you may be scheduled to volunteer shifts in venues throughout your assigned cluster. This can provide great variety to your role, and interaction with different sports and different venues.


Cluster name




Albany Tennis Centre


Massey University, Albany campus


North Harbour Hockey Stadium


North Harbour Softball Stadium


North Harbour Stadium


Bruce Pulman Park

Bruce Pulman Park

Basketball, touch, cycling – road race start/finish

Cornwall / Mt Eden

ASB Showgrounds

Archery - Indoor

Auckland Badminton Centre


Auckland Domain

Athletics – Cross Country

Auckland Table Tennis Centre

Table Tennis

Carlton Cornwall Bowling Club

Lawn Bowls

Cornwall Park

Archery - target

Mt Eden Bowling Club

Law Bowls

Remuera Bowling Club

Lawn Bowls

Remuera Golf Club


The University of Auckland, Epsom campus

Orienteering – Sprint Model


Auckland Netball Centre


Colin Maiden Park


Crossfield Reserve


Lloyd Elsmore Park

Baseball, rugby

Pakuranga Golf Club


Mairangi Bay

AUT Millennium

Swimming, water polo, weightlifting

Mairangi Bay Beach Volleyball Centre

Beach volleyball

Rangitoto College


Torbay Sailing Club



Clevedon roads

Cycling – road race


Canoe slalom



AUT University, North Shore campus


Lake Pupuke

Canoe polo, dragon boating, flatwater canoe, waka ama

North Harbour Badminton Centre


North Shore Squash Club


Takapuna Beach

Ocean ski, surf live saving, swimming – ocean, waka ama

The North Shore Events Centre


Westlake Girls High School


The Trusts

The Trusts Arena


The Trusts Arena – Douglas Track and Field

Athletics – track and field



Cycling - track

Lake Karapiro


Waterfront / City Centre


Auckland Waterfront

Athletics – road race, cycling – time trial, orienteering – sprint qualification, triathlon

The University of Auckland, city campus

Orienteering – sprint final

Wynyard Quarter

Cycling - criterium

Games Entertainment Hub



Akarana Golf Club


Massey Archery Club

Archery - field

McLeod Park


Mt Roskill War Memorial Park


Waitemata Clay Target Club


Westwave Aquatic

Water polo

Woodhill / Muriwai

Muriwai Golf Club


Woodhill Forest

Orienteering – long distance

Woodhill Mountain Bike Park

Cycling – mountain biking



How do you decide which shifts to schedule each volunteer on?

Each volunteer receives an individual schedule which outlines the date, role, start time and finish time for each shift.

The schedules are developed based on the availability information each volunteer provides at the application stage, and the schedule of the Games.

For example, if you are only available to volunteer on weekends, this may limit the roles you can apply for, as some sport competition occurs on weekdays only.


When will my shifts occur?

Volunteer shifts are mostly during the day, however there are a small number of roles where evening shifts are available. These include involvement with sports that have evening sessions, and some roles based at the Games Entertainment Hub.

The majority of volunteer shifts are during the Games period of April 21 – 30, 2017. Roles that require volunteers to be available outside this period are clearly stated on the position description. A full list of position descriptions can be found here.


How long will my volunteer shifts be?

Volunteer shifts will be approximately 8 hours in length.


When will I receive my volunteer schedule?

We anticipate volunteer schedules will be available in December 2016.


Can I make changes to my volunteer schedule?

Scheduling up to 4,000 volunteers across 45 venues is a very complex job, and we appreciate volunteers making every effort to attend their scheduled shifts.

However, we do appreciate that personal commitments can change, and we will make every effort to accommodate schedule change requests. Instructions on how to request a schedule change will be provided when your schedule is published.



Why do I need to attend training?

Volunteer training is essential to ensure you have the necessary skills and information to perform your assigned role effectively and safely.

Training also provides you with tools and information to ensure you can assist the 25,000 athletes to have the best experience possible will competing at World Masters Games 2017.

Some volunteer roles may require more extensive training than others, and further information on training requirements specific to your role will be communicated closer to the training dates in March / April 2017.


What are the different training modules?

Volunteer training has a variety of modules:

  1. Orientation training: is mandatory for all volunteers and covers all general aspects of World Masters Games 2017 and fulfilling your volunteer role (such as how to check-in, uniform guidelines, accreditation, meals and health and safety)
  2. Role-specific training: ensures that you have all the required information and skills to perform your role effectively. This session will vary for each role, and could range from a briefing to specific training in computer systems for the Accreditation and Registration team
  3. Venue-specific training: ensures that you are familiar with your surroundings, know where all the key facilities are in order to assist athletes and other Games participants, and aware of any health and safety hazards or areas of concern.
  4. Leadership training: if you’re a Team Leader, this training module will provide you with information and skills to manage your team during the Games period.


Where will training take place?

Training sessions will take place at various venues in Auckland and Waikato. Exact locations will be confirmed when you receive your training schedule in early 2017.



Will I be provided with a uniform for the Games?

Yes, all volunteers will receive a World Masters Games 2017 volunteer uniform.

The uniform is to be worn at each volunteer shift, and guidelines for wear will be provided when you collect your uniform.


Where will I collect my uniform from?

Volunteer uniform collections will be available in both Auckland and Waikato. Exact locations, dates and times will be communicated to all volunteers in early 2017.